Zeyu Li
All work

Information Design · Leslie's

Water Analysis Report

A personalized report that turns pool chemistry into a clear answer: how the water is doing, what needs attention, and what the customer should do next.

RoleInformation & layout design
ScopeCustomer-facing report template
CompanyLeslie's Pool Supply
ToolsAdobe InDesign, Illustrator
A Leslie's associate running a customer's free in-store AccuBlue water test at the counter
The free in-store AccuBlue water test, where every report begins.
Overview

The test produced data. Customers needed a decision.

Any Leslie's customer can walk in for a free AccuBlue water test. The result includes chlorine, pH, alkalinity, cyanuric acid, and TDS—useful data, but not an obvious next step for most pool owners.

I designed a personalized two-page report that answers “How is my water?” first, then explains what to do. It also gives app, rewards, product, and service messages a natural place without crowding the recommendation.

Water Analysis report, page 1: water analysis and quality score
Page 1 · Water Analysis & Score.
Water Analysis report, page 2: customized treatment plan
Page 2 · Customized Treatment Plan.
Design decisions

Answer the customer’s questions in the order they ask them.

Verdict before detail. The Water Quality Score gives customers an immediate read before they encounter a single measurement.

Chemistry as a to-do list. Results become a Sanitize · Shock · Prevent routine: three plain-language actions instead of a chemistry lesson.

Problems that surface themselves. An ideal-range-vs-result table with warning flags lets anything out of range jump off the page, so the customer sees what needs attention without reading every row.

Business value without the hard sell. App download, Pool Perks, product offers, and filter service appear where they are useful, not as interruptions.

Key takeaway

Good information design makes people feel capable. It turns a page of data into a decision they can make with confidence.